Application
Access and operation
Assistance with launch behavior, navigation, saved local state, image selection, identification results, reports, and showcase actions.
Official Android assistance
Technical Support
Thoughtful, direct assistance for VelvetPix access, local archive behavior, purchases, membership, and app operation.
Tell us what happened.
Send a concise description, your Android device model, Android version, VelvetPix version, and the steps that led to the issue. Do not include passwords, payment card details, or private images.
Contact cdominka@gmail.comFocused help, handled with care.
Support is centered on resolving a specific VelvetPix issue without collecting unnecessary personal information.
Google Play
Purchases and membership
Assistance with entitlement recognition, restored membership status, gold coin delivery, and directing billing actions to Google Play.
Privacy
Local data controls
Assistance understanding device-only storage, deletion, reset behavior, and the effect of clearing app data or removing VelvetPix.
What happens next
Your report will be reviewed in the order received. We may ask for non-sensitive technical details that are necessary to reproduce the issue.
What we will never request
We will not ask for your Google password, one-time verification codes, full payment card number, private gallery images, or remote control of your device.